Zenon Technologies Ltd. (“we”, “us”, “our”, or “Company”) is committed to protecting your privacy. This Privacy Policy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website insert website URL, interact with our services, or otherwise communicate with us. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
We are the data controller responsible for your personal data. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
1. Who We Are
Zenon Technologies Ltd. is a company registered in England and Wales under company number 15938562. Our registered office is at 41 Bath Street, Southport, England, PR9 0DP.
For questions about this policy or our data practices, contact us at:
- Email: [insert email address, e.g., privacy@zenontechnologies.com]
- Phone: [insert phone number]
- Address: 41 Bath Street, Southport, England, PR9 0DP
We do not have a Data Protection Officer, but our designated contact for data protection matters is [insert name or role, e.g., the Company Director].
2. Personal Data We Collect
We collect personal data to provide and improve our services. The types of data we may collect include:
- Identity Data: Name, username, email address, and contact details.
- Technical Data: IP address, browser type, device information, and usage data (e.g., pages visited, time spent on Site).
- Marketing and Communications Data: Preferences for receiving marketing communications.
- Other Data: Any information you provide when contacting us, subscribing to newsletters, or using forms on the Site.
We collect this data directly from you (e.g., via forms) or automatically (e.g., through cookies and analytics tools). We do not collect sensitive personal data (e.g., health or racial information) unless explicitly required and with your consent.
3. How We Use Your Personal Data and Legal Basis
We use your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To operate and administer the Site (e.g., providing access to content). | Necessary for our legitimate interests (efficient service delivery). |
| To communicate with you (e.g., responding to inquiries). | Necessary for performing a contract or taking steps at your request. |
| To send marketing communications (e.g., newsletters), if you opt-in. | Consent. |
| To analyze Site usage and improve services (e.g., via analytics). | Necessary for our legitimate interests (business improvement). |
| To comply with legal obligations (e.g., record-keeping). | Legal obligation. |
You have the right to withdraw consent at any time (see Section 7). Where we rely on legitimate interests, we have balanced these against your rights.
4. Sharing Your Personal Data
We may share your data with:
- Service Providers: Third parties who provide IT, analytics (e.g., Google Analytics), or hosting services, acting as our processors under data processing agreements.
- Professional Advisers: Lawyers, auditors, or insurers.
- Regulatory Authorities: If required by law.
We do not sell your data. All recipients are required to respect data security and confidentiality.
5. International Data Transfers
Our services are primarily hosted in the UK/EU. If data is transferred outside the UK (e.g., to the US for analytics), we ensure adequate safeguards, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO). Details available on request.
6. Data Retention
We retain personal data only as long as necessary for the purposes described:
- Contact data: For the duration of our relationship plus 6 years (for legal claims).
- Marketing data: Until you withdraw consent.
- Technical data: 26 months (standard analytics retention).
After this, data is deleted or anonymized securely.
7. Your Rights Under UK GDPR
You have rights regarding your data:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion (“right to be forgotten”).
- Restriction: Limit processing in certain cases.
- Objection: Object to processing based on legitimate interests or for marketing.
- Portability: Receive your data in a structured format.
- Withdraw Consent: At any time, without affecting prior processing.
To exercise these, contact us using the details in Section 1. We respond within one month (extendable if complex). You can complain to the ICO (www.ico.org.uk) if unsatisfied.
8. Data Security
We use reasonable technical and organizational measures (e.g., encryption, access controls) to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
9. Cookies and Similar Technologies
This section explains our use of cookies and similar technologies (e.g., pixels, local storage) on the Site. Cookies are small files stored on your device to enhance functionality, analyze usage, and personalize content.
Why Do We Use Cookies?
We use cookies for:
- Essential Cookies: Strictly necessary for Site operation (e.g., security, session management). No consent required.
- Performance Cookies: To monitor Site performance and improve user experience.
- Analytics Cookies: To understand how visitors use the Site (e.g., Google Analytics).
- Marketing Cookies: To deliver targeted ads (if applicable).
Types of Cookies We Use
| Category | Cookie Name | Purpose | Provider | Duration | Type |
|---|---|---|---|---|---|
| Essential | session_id | Maintains user session | Zenon Technologies Ltd. | Session | First-party |
| Performance | _ga | Tracks user interactions | 2 years | Third-party | |
| Analytics | _gid | Analyzes traffic patterns | 24 hours | Third-party | |
| Marketing | _gads | Personalizes ads | 13 months | Third-party |
[Customize this table based on your actual cookies. Use tools like Cookiebot or Google Tag Manager to identify them.]
Your Cookie Choices
We obtain your consent for non-essential cookies via a cookie banner on first visit. You can:
- Manage preferences anytime via the cookie settings link in the footer.
- Reject non-essential cookies, though this may limit functionality.
- Use browser settings to block cookies (note: this may affect Site use).
For more on cookies, see ICO guidance.
10. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect data from children without parental consent.
11. Changes to This Policy
We may update this policy. Changes will be posted here with the “Last updated” date. Significant changes will be notified via email or Site notice.
12. Contact Us
See Section 1 for contact details. For ICO complaints: https://ico.org.uk/make-a-complaint.